NSS Sports.com - Testimonials - NSS provides comprehensive services for venue development and sports franchise operations

Testimonials

Michael Reinsdorf
Managing Member
Mercantile Capital Group, L.L.C.

I have worked with National Sports Services since 2003. The principals of the firm - Matt Perry and Bill Davidson - have tremendous experience and expertise regarding the operations of minor league sports franchises. Bill spearheaded the launch of the Stockton Thunder franchise in January 2005 by developing and executing the business plan leading to a very successful inaugural season. He continued to provide day to day supervision of the organization until I recently sold the team. Based on my experience in Stockton, I engaged Bill to assist with due diligence and financial projections prior to my purchase of the Harrisburg Senators. Since my partners and I purchased the Senators, Bill has been actively involved in managing all phases of the operation including assisting with stadium design elements, budgeting, sales and marketing. I've enjoyed a very successful partnership with NSS over the past seven years.

Mayor Jim Smith
Avon, Ohio

I’ve known Matt Perry for five years. We had the opportunity to work closely in taking an idea for a multi-purpose stadium through all facets of planning, programming, budgeting, construction and operations.

The result has been the construction and opening of All Pro Freight Stadium in 2009, a beautiful facility located adjacent to Interstate 90 in Avon, Ohio. The Stadium is home to the Lake Erie Crushers team in the Frontier League, the Cleveland State Vikings D-1 baseball program, high school baseball, tournaments, concerts, charity runs, and more.

The City of Avon is very proud of All Pro Freight Stadium and the success of the Crushers. We’re also appreciative of the close relationship we’ve developed with Matt and his firm. They are extremely knowledgeable about team operations, stadium development and stadium operations.

The Crushers and All Pro Freight Stadium have realized the vision we charted several years ago and I wouldn’t hesitate to recommend Matt and National Sports Services to other municipalities and/or developers who are interested in constructing a multi-use facility and attracting professional baseball to their region.

Toby Jeffreys
Majority Owner and Chairman
Gwinnett County Hockey, LLC.

I have known Bill Davidson and NSS for over 14 years. I've been a partner with them through the Gwinnett Gladiators for the past 8 years. The partnership developed through a mutual understanding of the need for a detailed, systematic business plan. We integrated our beliefs into a specific plan for entry into a new market in Gwinnett. When the plan is combined with goal oriented employee base and focus on the bottom line - it leads to success and profitability.

Matthew Riley
General Manager
Bakersfield Condors

I have had the pleasure to work with National Sports Services in the operation of the Bakersfield Condors, a member of the West Coast Hockey League.

Their understanding of franchise operations has been instrumental to the success of this organization, as well as to my growth as an administrator. By implementing programs developed in part by their firm, we have shown consistent growth in attendance, revenues and profits. We also have instilled a very through and systematic approach to knowing and communicating with our clients and staff.

The West Coast Hockey League has honored our franchise as the Organization of the Year and Best Game Presentation. Both are a testament to National Sports Services being involved with our organization from the beginning. Our success, noted throughout minor league hockey, has spurred several other teams in the West Coast Hockey League to enlist the services of the firm.

If you have specific problems areas or if your entire franchise needs a fresh start, I would certainly recommend National Sports Services.

Chris Presson
General Manager
Intrust Bank Arena, Wichita, KS

As General Manager of the Topeka ScareCrows (Central Hockey League) from 1997-2000 and, along with National Sports Services, I was charged with introducing hockey to a brand new market. I had the opportunity to work closely with the firm in the establishment and on-going operations of the ScareCrows, as NSS had an ownership interest and management services agreement with the team.

Collectively, we were able to establish a franchise that became a model for other League members. Utilizing programs developed by NSS, we implemented detailed procedures to track the performance of the organization and its personnel.

The ScareCrows merchandise operation was highly successful with a broad product line of quality products. We were proud that our community relations operation "set the bar" for other teams in the League. The marketing plans implemented were thorough and creative in driving attendance. Our focus on customer service created a high rate of client retention and the NSS contact management system provided for on-going cultivation of new customers and up-grading of existing clients. Through an intensive program of ticket and advertising sales, we were able to produce strong and growing results.

I was selected as the General Manager of the Year in the ScareCrows second season in the Central Hockey League in large part via the hard work of the staff and the successful programs developed by National Sports Services.

For any team desiring to improve their operations, I highly recommend National Sports Services.

Charles N. Davenport IV
President
Fresno Falcons Professional Hockey Club

Upon acquiring the Fresno Falcons professional hockey club of the West Coast Hockey League I made the decision to retain National Sports Services. I did so because of the success of NSS in managing and consulting with professional sports franchises I had witnessed both by reference and first hand.

When I took over the Falcons, the organization was in disarray. The team was in last place, the front office staff consisted of four full-time employees and assorted interns, morale was low, games had already been canceled or postponed, and the image of the team in the community was that of an unprofessional and lackluster organization. The only positive was that we had nowhere to go, but up.

National Sports Services worked to help put in place:

A new, and more marketing savvy General Manager
New accounting, budgeting and database management systems
Several new, highly qualified front office employees while also enhancing our current staff
New marketing and sales plans including new ticketing structures and packages, advertising campaigns that encompassed all forms of media, new corporate sponsor packages and plans, and new community outreach and awareness plans

The results are astounding! Attendance has doubled and we passed our total attendance figure from last year by game 23 (of 36) of this year. Our presence in the community and in the media has increased considerably and our image within the community has done a complete turnaround. Falcons games are now one of the most talked about events in Fresno and it is certainly one of the hottest tickets in town!

Judging by their performance in Fresno, I would whole-handedly give my highest recommendation to National Sports Services.

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	Testimonials Michael Reinsdorf Managing Member Mercantile Capital Group, L.L.C. I have worked with National Sports Services since 2003. The principals of the firm - Matt Perry and Bill Davidson - have tremendous experience and expertise regarding the operations of minor league sports franchises. Bill spearheaded the launch of the Stockton Thunder franchise in January 2005 by developing and executing the business plan leading to a very successful inaugural season. He continued to provide day to day supervision of the organization until I recently sold the team. Based on my experience in Stockton, I engaged Bill to assist with due diligence and financial projections prior to my purchase of the Harrisburg Senators. Since my partners and I purchased the Senators, Bill has been actively involved in managing all phases of the operation including assisting with stadium design elements, budgeting, sales and marketing. I've enjoyed a very successful partnership with NSS over the past seven years. Mayor Jim Smith Avon, Ohio I’ve known Matt Perry for five years. We had the opportunity to work closely in taking an idea for a multi-purpose stadium through all facets of planning, programming, budgeting, construction and operations. The result has been the construction and opening of All Pro Freight Stadium in 2009, a beautiful facility located adjacent to Interstate 90 in Avon, Ohio. The Stadium is home to the Lake Erie Crushers team in the Frontier League, the Cleveland State Vikings D-1 baseball program, high school baseball, tournaments, concerts, charity runs, and more. The City of Avon is very proud of All Pro Freight Stadium and the success of the Crushers. We’re also appreciative of the close relationship we’ve developed with Matt and his firm. They are extremely knowledgeable about team operations, stadium development and stadium operations. The Crushers and All Pro Freight Stadium have realized the vision we charted several years ago and I wouldn’t hesitate to recommend Matt and National Sports Services to other municipalities and/or developers who are interested in constructing a multi-use facility and attracting professional baseball to their region. Toby Jeffreys Majority Owner and Chairman Gwinnett County Hockey, LLC. I have known Bill Davidson and NSS for over 14 years. I've been a partner with them through the Gwinnett Gladiators for the past 8 years. The partnership developed through a mutual understanding of the need for a detailed, systematic business plan. We integrated our beliefs into a specific plan for entry into a new market in Gwinnett. When the plan is combined with goal oriented employee base and focus on the bottom line - it leads to success and profitability. Matthew Riley General Manager Bakersfield Condors I have had the pleasure to work with National Sports Services in the operation of the Bakersfield Condors, a member of the West Coast Hockey League. Their understanding of franchise operations has been instrumental to the success of this organization, as well as to my growth as an administrator. By implementing programs developed in part by their firm, we have shown consistent growth in attendance, revenues and profits. We also have instilled a very through and systematic approach to knowing and communicating with our clients and staff. The West Coast Hockey League has honored our franchise as the Organization of the Year and Best Game Presentation. Both are a testament to National Sports Services being involved with our organization from the beginning. Our success, noted throughout minor league hockey, has spurred several other teams in the West Coast Hockey League to enlist the services of the firm. If you have specific problems areas or if your entire franchise needs a fresh start, I would certainly recommend National Sports Services. Chris Presson General Manager Intrust Bank Arena, Wichita, KS As General Manager of the Topeka ScareCrows (Central Hockey League) from 1997-2000 and, along with National Sports Services, I was charged with introducing hockey to a brand new market. I had the opportunity to work closely with the firm in the establishment and on-going operations of the ScareCrows, as NSS had an ownership interest and management services agreement with the team. Collectively, we were able to establish a franchise that became a model for other League members. Utilizing programs developed by NSS, we implemented detailed procedures to track the performance of the organization and its personnel. The ScareCrows merchandise operation was highly successful with a broad product line of quality products. We were proud that our community relations operation "set the bar" for other teams in the League. The marketing plans implemented were thorough and creative in driving attendance. Our focus on customer service created a high rate of client retention and the NSS contact management system provided for on-going cultivation of new customers and up-grading of existing clients. Through an intensive program of ticket and advertising sales, we were able to produce strong and growing results. I was selected as the General Manager of the Year in the ScareCrows second season in the Central Hockey League in large part via the hard work of the staff and the successful programs developed by National Sports Services. For any team desiring to improve their operations, I highly recommend National Sports Services. Charles N. Davenport IV President Fresno Falcons Professional Hockey Club Upon acquiring the Fresno Falcons professional hockey club of the West Coast Hockey League I made the decision to retain National Sports Services. I did so because of the success of NSS in managing and consulting with professional sports franchises I had witnessed both by reference and first hand. When I took over the Falcons, the organization was in disarray. The team was in last place, the front office staff consisted of four full-time employees and assorted interns, morale was low, games had already been canceled or postponed, and the image of the team in the community was that of an unprofessional and lackluster organization. The only positive was that we had nowhere to go, but up. National Sports Services worked to help put in place: A new, and more marketing savvy General Manager New accounting, budgeting and database management systems Several new, highly qualified front office employees while also enhancing our current staff New marketing and sales plans including new ticketing structures and packages, advertising campaigns that encompassed all forms of media, new corporate sponsor packages and plans, and new community outreach and awareness plans The results are astounding! Attendance has doubled and we passed our total attendance figure from last year by game 23 (of 36) of this year. Our presence in the community and in the media has increased considerably and our image within the community has done a complete turnaround. Falcons games are now one of the most talked about events in Fresno and it is certainly one of the hottest tickets in town! Judging by their performance in Fresno, I would whole-handedly give my highest recommendation to National Sports Services. Printer Friendly Version